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For UK tradespeople trying to grow their business, Rated People is a popular option in the pay-per-lead space.
Many have had success on the platform — but others have questioned whether the cost, competition, and conversion rate make it a sustainable long-term strategy.
This article explores how the platform works, summarises publicly shared experiences from industry publications, and offers alternatives that may deliver better control and lower cost per job.
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How Rated People Works
Rated People uses a credit-based lead system. Tradespeople:
- Purchase credits in advance
- Use those credits to buy access to job leads in their category/location
- Compete with up to 2 other professionals who may have purchased the same lead
- Only pay for the right to contact — there's no guarantee of a job or even a response
Many trades find that it takes multiple purchased leads before securing a paying customer, so calculating your true cost-per-acquired job is critical.
Public Feedback: What Trades Are Saying
An article from Tradesman Saver says that the cost of leads can add up and may not be ideal for everyone, espcially as there's no guarantee of a job or even a response:
"paying £20 + VAT per month just for the opportunity to then pay an average of £15 for a lead that might not pay off may not be ideal for every tradesman’s budget."
Another comparison article published by Tradesman Saver also mentions that the same leads can be resold, which can lead to a race to the bottom.
These viewpoints don't represent every user, but they do reflect recurring concerns, particularly for solo trades or those trying to minimise marketing spend.
Key Considerations
Some common experiences mentioned by tradespeople in forums and articles include:
- Cost vs conversion: It may take 5–10 paid leads to win a single job, depending on your trade and area
- Shared leads: You're not the only one contacting a homeowner — up to 3 businesses receive each lead
- Lead quality: Some leads may be vague or time-wasters, though others can convert well with the right follow-up
Rated People remains a widely used tool in the industry, but it's not always the most cost-efficient — especially for newer businesses or those with tight margins.
Alternatives to Explore
If you're looking for ways to reduce competition, improve consistency, or lower cost per lead, here are a few proven options:
🏡 1. Direct Access to New Homeowners
Services like HomebuyerLeads.co.uk offer postcode-specific lists of recent property buyers — people actively improving their homes. Advantages include:
- Exclusive leads (no sharing)
- No platform fees or credits
- High-intent audience
- You control outreach timing and message
This flips the traditional lead model — you reach out first, instead of waiting for a lead to appear.
🌐 2. Google Business + SEO
Google is still the #1 way homeowners find trades. With a free Google Business Profile, great reviews, and local keywords on your site, you can generate organic leads at no cost.
🤝 3. Social Proof and Referrals
Encouraging reviews and referrals (e.g., through Facebook groups or estate agent partnerships) remains a powerful — and inexpensive — way to drive new business.
Rated People vs HomebuyerLeads: A Quick Snapshot
Feature | Rated People | HomebuyerLeads |
---|---|---|
Lead Type | Shared (up to 3 trades) | Exclusive to 1 tradesperson |
Cost Model | Pay-per-lead (credit-based) | Flat fee per postcode |
Conversion Certainty | Variable; depends on response | Higher intent (recent movers) |
Competition | Moderate to High | None |
Final Thoughts
Rated People may be a good option if you're in a high-volume trade with quick turnaround and are happy to compete on price and speed. But if you're looking for exclusive access, lower competition, and better control of your spend, direct outreach models and alternative lead sources may be worth testing.
This article is an independent review and is not affiliated with, endorsed by, or sponsored by Rated People. All trademarks and brand names mentioned are the property of their respective owners. The opinions expressed in this article are those of the author based on publicly available information, customer feedback, and industry experience. Readers are encouraged to carry out their own research before making any business decisions.
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